11 January 2001 By The Morning News — 11 Jan 2001 The Psychic Friends Network is better for customer service than Microsoft.The case for Verizon: a foolish combination, or a steady business plan?Yahoo announces 10-30 percent drop in profits.What questions have disappeared from the world?'Lord of the Rings' uses the Web to build the fervor.iXL announces PWC hired-gun as new CEO.New Finnish software maps management islands, oceans of silence.New MP3 technology will keep the quality but halve the size.White House wants to ease encryption exports.Men prefer Quake, Women prefer Ultima: multiplayer Ultima draws record female numbers.Dreamcast Broadband adaptor now for sale online.E-books now predicted to die; digital textbooks and print-on-demand will thrive.Real funky interface at Peopleclick.R-A-N-D-O-M Flash experiments.Female prisoners in England were shipped to Australia as "breeding stock."Play with ae-Shorts.