Labor advocates not exactly pleased by Chao
By the end of Elaine Chao's two-term tenure at George W. Bush's Department of Labor, her administration was known for favoring business over workers, violating its mandate to enforce laws protecting workers. A 2008 Government Accountability Office report into the DoL's Wage and Hour Division (WHD) put that squarely in perspective:
"Posing as fictitious complainants, GAO filed 10 common complaints with WHD district offices across the country. The undercover tests revealed sluggish response times, a poor complaint intake process, and failed conciliation attempts, among other problems. In one case, a WHD investigator lied about investigative work performed and did not investigate GAO’s fictitious complaint."